Cancellation & Refund Policy
Effective Date: January 1, 2025
1. Cancellation Policy
Customers may cancel their bookings subject to the following conditions:
- Cancellations made within 24 hours of booking may be eligible for a full refund.
- Cancellations made after 24 hours but before the service start date may incur a cancellation fee.
- Last-minute cancellations (within 48 hours of service start) may not be eligible for a refund.
2. Refund Policy
Refunds will be processed under the following terms:
- Eligible refunds will be processed within 7-14 business days.
- Refunds will be credited back to the original payment method.
- Any applicable service or transaction fees are non-refundable.
3. Exceptions
Certain services or promotions may be non-refundable. Please check the specific terms at the time of booking.
4. Contact Us
If you have any questions regarding cancellations or refunds, please contact us at support@travelagentsb2b.com.